The primary goal of tactical communication is to de-escalate the situation or gain compliance. This skill has been used countless times by law enforcement personnel, correctional officers, fire fighters, and hostage negotiators. Although, there are times when you simply cannot avoid physical force to defend yourself, in most cases if you maintain your emotional composure you can de-escalate a situation with proper verbal communication coupled with appropriate body language. This seminar covers the basic concepts of tactical communication, non-aggressive yet defensively poised positioning of the body, and basic self-defense skills. This is an excellent starter course for anyone wanting to try and avoid physical conflict at all costs. This course is also perfectly designed for work place violence situations between employees and irate customers or disgruntled employees and other co-workers or management. |
